About Experience.com
Experience.com (formerly SocialSurvey) is a fully automated experience management platform. Collect feedback at every meaningful moment in the customer journey. Build the perfect CX Program for your business, drive employee behavior, analyze feedback data and win. Deploy workflows and APIs to put CX data where it belongs to power business outcomes. Get Experience, Reputation, and Marketing all in one automated solution. Sharing Experiece.com data to Surefire allows you to effectively market to your borrowers in the world’s best mortgage CRM.
Key Features
- Dashboard
- Negative Feedback Management
- Predictive Analytics
- Social Media Metrics
- Social Media Monitoring